SPAM – I don’t think I have ever logged onto my email account to see the unbelievable amount of emails I have acquired from various companies  that I can’t even remember signing up to.

Spam emails are firstly incredibly annoying and are usually the source of my clogged up mail account, officially spam is a form of mass commercial advertising that is low cost, is sent anonymously and is unsolicited by the recipients. In June 2016 research showed that Spam was responsible for 55.7% of all emails!

Why are people spamming when I never respond?

Even if you individually overlook the copious amounts of spam you are receiving, there are people who do click and respond to these messages. Facebook spammers are making $200 million by linking spam sites on fan pages on average $7000 a day.

Although society have had their email accounts spammed by the spammers of the world. It does not mean that we should disregard the ability of email marketing in a successful marketing plan. Despite the amounts of spam we are receiving, people still spend time reading emails and keeping up to date with promotions and news being sent to them.

Why should your business continue to utilise email marketing?

91% of consumers check their emails daily! You can be creative in the content you send out whilst also reaching thousands of potential consumers.  You have the complete attention of the potential consumer, and can narrow down the potential target group dependent on responses. Finally it is statistically proven that email marketing delivers a high ROI!

However if you are using email marketing it is important to make sure you…

  • Distinguish your content from Spam by ensuring the subject line is relevant (so consumers are attracted to the content)
  • Your email templates are accessible on all platforms (phone, tablet, laptop).
  • There must be an unsubscribe button for those who no longer want to be on the mailing list.


Consider when you send out your emails! Timing matters

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What are key things that make you open promotional emails in comparison to others? I know I am engaged by colour, discounts and when the frequency of the emails are not overloaded. Let me know your thoughts!



Dumb Ways to Die.. How did this go viral?

I am sure you have all heard the infamous catchy tune featuring dancing cartoons behaving in ways that lead them to their unfortunate death. Dumb ways to die, it was created by Metro Trains and McCann to create an awareness of the potential risks and the importance to be careful around public transport. Who would have thought that an advertisement for risk awareness would reach the iTunes top 10 chart in its first 24 hours, now have 100 million views and 4.8 million shares.



This campaign is a stand out example of Viral Marketing, a technique where existing social networks are used to promote a product with the help of consumers who continue to pass and share it a long through their networks.  It effectively works in the same way as a virus does.


So what made this promotional video stand out from others and be passed from computer to iPhone to tablet and back again for so long?

Firstly successful viral marketing campaigns are suggested to engage consumers to the point where they feel like they MUST show someone else. McCann successfully developed a campaign that would attract younger viewers who were not reacting to more traditional forms of advertising.

Viral marketing requires you to know your target audience and how to influence their behaviour

Focused on entertaining more so than advertising! Advertising messages that are entertaining have a higher chance of success in the digital context.

Because of this people watching were more likely to watch the entire clip rather than skip past.

The campaign was adaptable for the organisation to then slightly alter it to fit across various marketing platforms such as posters, apps, iTunes and billboards, increasing the campaigns longevity.

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The campaign was interactive, as a new platform of marketing photoshoot ideas were incorporated to boost the publicity and awareness of the advertisement. Essentially the video characters became famous.Screen Shot 2016-10-05 at 10.40.43 pm.png

They allowed creativity, in this case they allowed people to share their video and reenact it in their own unique way with no legal copyrighting required. Building sharing into your campaign is a vital component for successful viral marketing. This focus on encouraging user-generated content means that people feel more involved in the campaign as they can add their own bit of creativity to it.

Despite the marketing campaign of Metro Trains going viral, there has been concern about how successful the campaign was in regards to increasing safety and awareness around train stations. It has been recorded that a potential 20% increase in safety has occurred however this cannot be directly linked to the campaigns success. Do you think that the outcome in regards to safety is successful? If it wasn’t, does this mean the overall campaign was a waste?




6 Reasons We Choose To Uber Over Taxi

When customers are looking for  a product or service to satisfy their need or fuel their wants there are various considerations that come into mind before making a purchase decision. Ultimately the first point of action to assess the “customer value” is to weigh up the benefits of the product in comparison to the costs.

Customer value people have towards optional purchases can be broken down into 4 categories

  1. Functional – attributes and performance
  2. Experiential Value – sensory and emotional values
  3. Symbolic Value – self-identity, social meaning, personal meaning
  4. Cost/Sacrifice Value – psychological, personal investments, risk


6 Reasons we Choose Uber over Taxi’s..   

1. Better service,  free water and Mentos throughout the journey

2. CHEAPER than taxis

3. SAFER! Unlike taxis Uber drivers and passengers have online profiles

4. QUICKER! “Australians save a minimum of 3 minutes every time they Uber over Taxi”

5. Easy App Fare Splitting – good for social outings with friends

6. Rewards and opportunities for free rides

A customer consciously and subconsciously weighs up the pros and cons between competitors offering similarly products. Uber effectively has utilised Smith and Colgate’s Model of Customer Values by providing a functional service that offers more versatility and extras in its market with taxis. Moreover it clearly displays multiple areas of cost/sacrifice value by providing quicker rides whereas often with taxi’s people invest a lot of time waiting for their transport.

How can Taxi’s compete with this customer value?




Will a company be able to compete without social media? A checklist for beginners!

Who am I if i do not exist in cyberspace?  Who am I if I cannot be found on Facebook, Instagram or Twitter?


For clothing brands, businesses and food havens social media presence is vital for marketing success.

When I start to get hungry I immediately jump onto Tripadvisor to google the top 5 breakfast locations in my vicinity then I move onto instagram to make sure the pictures match what I am after. Does it matter that I do not know these people personally? Not at all, and companies need to watch out as 55% of users make purchase decisions based on the first 5 reviews they read, and if you are not being reviewed about then how do I even know you exist?

175 million users registered with Facebook in 2009. Organisations who do not utilise this platform could essentially be missing out at the possibility of targeting this segment of the  market directly.

Understandably there are some reasons organisations do not engage in an active social media presence such as lack of knowledge, time and funds. Despite this there are many various platforms that all require different levels of engagement that should and could be considered.

For those who are just starting out a great way to begin is to devise a “social media strategy.” This will give you a timeline and procedure of how you are going to boost your online presence.

Social Media Strategy

  1. Executive Summary – budget, objectives, reason for social media marketing
  2. Benchmarks and Metrics – what success are you looking for? what factors will be affected by SM marketing.
  3. Communication platforms – what SM platforms do you want to be on? How do you use these platforms and what results do you want from them individually?
  4. Key Influencers – Who is going to thrive on your brand’s marketing offers and further push your products and brand identity?
  5. Next Steps – Actions, plans

A strategy is a good beginning as you can see your targets and what you prospectively want to occur.



It is a brutal competition out there and your only element of control with external social networking is to ensure the flow of continuous happy customers. McDonald’s may need a rain check on their #McDstories

These #McDStories never get old, kinda like a box of McDonald’s 10 piece Chicken McNuggets left in the sun for a week